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Tri Pointe Sacramento Earns Top Honors for First-Year Experience

Tri Pointe Sacramento Earns Top Honors for First-Year Experience

Monica Maxwell•
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At Tri Pointe Homes®, customer satisfaction is at the heart of everything we do. That is why we are especially honored to share the results of the 2025 Eliant Homebuyer Survey. Eliant has been measuring homebuyer satisfaction in the homebuilding industry for more than 40 years and conducts more than 190,000 assessments each year.

In this year’s survey, our Northern California division ranked #1 in Overall Experience After One Year in a New Home.* These results mean the world to us because it reflects what truly matters: how homeowners feel after living in their home day to day, season to season, and year to year.

A Year of Living, A Lifetime of Loving Eliant’s first-year quality service surveys capture the voices of homeowners after they have settled in and made memories. The results speak volumes:

  • #1 in 16 year-end categories including design, construction quality, and customer care*

  • Over 90 percent homeowner satisfaction across multiple survey categories*

  • Top ranked in overall experience after one year in Northern California*

These achievements reaffirm our dedication to building not just homes, but thriving communities where people feel connected, supported, and truly at home.

Recognition in Sacramento We are also proud to share that Tri Pointe Homes Sacramento received three 2025 Eliant Homebuyers’ Choice Awards:

  • Second Place for First Year Customer Service Experience

  • Second Place for First Year Quality among High Volume Builders

  • Third Place for Overall Purchase and Ownership Experience in Multiple Divisions

This recognition highlights our commitment to exceptional quality, service, and homeowner satisfaction across every step of the journey.

Backed by First-Year Quality Service From the moment homeowners step into their Welcome Home Tour to every milestone of their first year, our Customer Care team is there to provide support and confidence. Partnering with Eliant ensures we receive meaningful insight into how well we are delivering on our promises and where we can continue to raise the bar for satisfaction.

More Than a House, It Is Home A home is where laughter fills the great room, where favorite meals are shared in the kitchen, and where life unfolds in spaces designed for modern living. These survey results confirm what we hear every day: our homeowners feel proud, happy, and supported long after move-in.

At Tri Pointe Homes, your story starts with us, and it is designed to be loved for years to come.

DISCLOSURE:* Survey results are based on the 2024 year-end Eliant Benchmark survey for Industry Divisions in Northern California. THE 2025 Eliant Home Buyer’s Choice Awards are based on the previous year SURVEY RESULTS And consist of 13 categories, each reflective of the values, opinions, and experiences of more than 190,000 recent homebuyers from over 225 major new homebuilders across the U.S. ALL MATERIALS HAVE BEEN PREPARED FOR GENERAL INFORMATION PURPOSES ONLY. NOTHING HEREIN CONSTITUTES LEGAL, FINANCIAL, TAX OR ANY OTHER TYPE OF ADVICE AND IS NOT TO BE ACTED ON OR RELIED UPON AS SUCH. INFORMATION MAY NOT BE CURRENT OR COMPLETE AND IS SUBJECT TO CHANGE WITHOUT NOTICE. NOTHING IN THE FOREGOING CONSTITUTES A WARRANTY OR GUARANTEE.